Privacy Policy
Last updated: July 2026
At Tranvess, your privacy and trust are the foundation of our business. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or purchase our FDA-cleared & CE-marked blood pressure monitors.
1. What information do we collect?
We collect information to process your orders, improve our services, and deliver a personalized shopping experience.
- Information You Give Us: When you make a purchase or create an account, we collect your name, billing and shipping address, email address, phone number, and payment details.
- Information We Collect Automatically: When you browse our site, we automatically gather your IP address, browser type, operating system, and browsing behavior, such as pages visited, time spent, and items added to your cart.
2. How do we use your information?
We use your data strictly for essential business operations, including:
- Fulfilling your orders, tracking deliveries, and processing your payments.
- Communicating with you about your order status and providing customer support.
- Sending promotional marketing materials only if you have explicitly subscribed, and showing tailored product recommendations, always in accordance with the U.S. CAN-SPAM Act.
- Detecting, investigating, and preventing potential fraud, security breaches, or illegal activities.
- Analyzing web metrics to improve site navigation and the overall user experience.
3. Payment security & financial data
We take your financial security very seriously and implement strict safeguards:
- No Stored Card Details: We do not store or have access to your full credit card information. All payment processing is handled securely by our compliant payment processor, Shopify Payments.
- 256-bit SSL Encryption: All financial transactions are transmitted using industry-standard 256-bit Secure Socket Layer (SSL) encryption protocols.
- Secured Infrastructure: Non-critical data, such as emails for newsletters, is maintained in highly restricted, password-protected server environments undergoing regular security audits.
4. Sharing data with trusted third parties
We never sell, rent, or trade your personal information to third parties. To successfully operate our store, we share only the necessary data with trusted service providers:
- Fulfillment & Shipping Partners: To safely package and deliver your Tranvess monitor to your doorstep, including services such as DHL, FedEx, and UPS.
- Payment Gateways: To securely authorize and clear your credit card or PayPal transactions.
- Marketing Platforms: To display relevant, non-intrusive advertising and tailored product recommendations.
Contact
For questions, data deletions, or to exercise your comprehensive privacy rights, please contact our dedicated support office at support@mocpix.com.